Please follow the instructions below:


  • Update the Instagram app to the latest available version.
  • Update the Content Office app to the latest available version.
  • Log in and out of your current Instagram account: Open the menu tab on the left hand side → Log out → Log out of Instagram → Log back in.
  • Make sure you have the latest version of the iOS installed on your device. 
  • Delete and reinstall Instagram app. Note: you will need to log back into your Instagram account(s) on Content Office as well.


Problem persists?


  1. Please send us request to get personalised help.

  2. Please take screenshots of error messages or record a video.
  3. Specify in your request whether you use any third-party apps for automatic input/promoting your Instagram account(mass-following,mass-liking, auto-positing).