If the email address is not displayed on your device, follow the steps below:
- Open the menu tab on the left hand side → Profile → Edit profile → Edit email address → Input current password → Input new email address.
If you have forgotten your account address or you no longer have access to Content Office app, please send us a request including all possible email addresses you may have used to register and we will do our best to resolve this issue for you.
- Content Office → Contact us
- Email: firstname.lastname@example.org
In the case that you are unable to restore your email address linked to Content Office, and you have used it to purchase a subscription:
- Please create a new account on Content Office.
- In order to restore purchases, please find a bill sent to your Apple ID email address by Apple.
- Alternatively, open your iPhone Settings →[your name] → iTunes Store & App Store.
- Tap on your Apple ID → View Apple ID.
- Scroll down to Purchase History and tap on it.
- Take a screenshot of the bill.
Please send us request attaching a screenshot of the bill.