1. Update the Content Office app to the latest available version. You could check the Content Office app's latest update through the App Store search.
  2. Connect your  Personal Instagram account with Content Office:

  • Open Content Office → Office → Projects → Select a project  → Tap to connect an Instagram profile → Personal.
  • Enter your username and password.
  • If you have two-factor authentication enabled, enter the verification code.

  1. If the account hasn’t been connected yet, update Instagram permissions: Go to Instagram → Settings → Security → Apps and websites → Active → Remove.
  2. Open Content Office → Office → Projects → Select a project → Logout of your Instagram account → Add your Personal Instagram account again → Give permission to use.

Problem persists?

Please send a request to get personalized help.