Account settings

Family access
Subscriptions to Content Office are linked to an account on our app but not the Apple ID. In order for multiple people to use the same subscription, log in ...
Thu, 19 Sep, 2019 at 9:21 PM
I have forgotten my Content Office account email address
Option 1.  If the email address is not displayed on your device, follow the steps below: Open the menu tab on the left hand side → Profile → Edit p...
Tue, 25 Jun, 2019 at 9:05 PM
I’ve lost my Content Office account password
You can reset your password in two ways: On the application login screen, click the "Forgot your password" and follow the instructions. Go to t...
Tue, 25 Jun, 2019 at 9:25 PM
Account synchronisation: work in team or from multiple devices
I have a Content Office account. I’d like to share the access with a colleague or work from multiple devices. Create a Content Office account Add your...
Tue, 25 Jun, 2019 at 9:27 PM
How to leave the account in the application
To log out, open left menu → Log out → Exit from Content Office. To remove Instagram accounts, choose an account → Open left menu → Exit from Instagram...
Tue, 25 Jun, 2019 at 9:28 PM
Error:‘Thereis no user record corresponding to this identifier. The user may have deleted.’
This error occurs when an incorrect email address has been input. Try using a different email address. If you have forgotten your account address or you n...
Tue, 25 Jun, 2019 at 9:04 PM
I don’t get posting reminders from Content Office
Make sure that you have enabled Content Office notifications in Settings. In Content Office, go to the menu tab on the left > Settings > Privacy ...
Tue, 25 Jun, 2019 at 9:29 PM