Payment

I’ve purchased a subscription, but it didn’t update
Update the Content Office app to the latest available version; Purchasing subscription goes through the App Store, and sometimes it can take up to 24 hour...
Thu, 13 Feb, 2020 at 7:25 PM
I’ve purchased subscription, but was charged a different amount of money from my card
Some purchases might be grouped together onto a single charge, so if you don't recognize a charge, check your purchase history. You can also look for ...
Thu, 13 Feb, 2020 at 7:28 PM
I was using a paid version, but my subscription got canceled.
I’m a user of the paid version of the Content Office, but my subscription got canceled. How can I restore it? Please, send us a request to get support...
Thu, 13 Feb, 2020 at 7:28 PM
App price doesn’t show up when I try to purchase
Please, change your payment method on your iPhone, iPad, or iPod touch Open the Settings app.  Tap your name, then tap iTunes & App Store.* Tap ...
Mon, 9 Dec, 2019 at 9:37 AM
I’m having trouble purchasing a subscription using Apple ID
Option 1. If an error message pops up saying ‘Unable to purchase a subscription’, please follow the instructions below: Please update the app to the l...
Mon, 9 Dec, 2019 at 9:53 AM
Restoring your purchase
Please, send us a request to . Please, attach a screenshot of your invoice. See your purchase history on your iPhone, iPad Check out email to...
Thu, 13 Feb, 2020 at 7:29 PM
Refund
Refund is provided through the App Store support service.
Tue, 25 Jun, 2019 at 8:42 PM
I’ve lost subscription days because of a technical issue with the app
Please, send us request. Please, attach a screenshot of your invoice. See your purchase history on your iPhone, iPad Open the ‘Settings’ app. ...
Thu, 13 Feb, 2020 at 7:26 PM