Payment

All Content Office subscription plans
A free version of the app is available and a 7-days free trial period with access to one of our plans: Personal, Business, Premium. Basic plan: 1 pr...
Fri, 23 Oct, 2020 at 8:05 PM
Subscription plan changes
• If you increase the new subscription plan's cost, access to the new limits of the app will be open immediately. • If you lower the new subscripti...
Fri, 23 Oct, 2020 at 8:10 PM
How to cancel trial subscriptions
• If you subscribe for a free trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. • If you cancel du...
Fri, 23 Oct, 2020 at 8:06 PM
How to cancel your subscription
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period, and identify the cost of the ren...
Fri, 23 Oct, 2020 at 8:07 PM
How to restore a subscription
To restore your subscription, open the Profile tab → Click the Purchase icon at the top of the screen → Restore. If the subscription has not been restor...
Fri, 23 Oct, 2020 at 8:09 PM
I have a subscription, but access to content is limited.
Please make sure that you do not exceed the allowed limits on your subscription plan: Basic plan (free): 1 project 30 posts 10 stories Basic Guid...
Fri, 23 Oct, 2020 at 8:10 PM
How to activate bonus days?
• If you do not have a subscription to the app, then activate the bonus, open the Profile tab → Make sure that you have accrued bonus days → Click on the Ac...
Fri, 23 Oct, 2020 at 8:08 PM
I’ve purchased subscription, but was charged a different amount of money from my card
Some purchases might be grouped together onto a single charge, so if you don't recognize a charge, check your purchase history. You can also look for ...
Thu, 13 Feb, 2020 at 7:28 PM
App price doesn’t show up when I try to purchase
Please, change your payment method on your iPhone, iPad, or iPod touch Open the Settings app.  Tap your name, then tap iTunes & App Store.* Tap ...
Mon, 9 Dec, 2019 at 9:37 AM
I’m having trouble purchasing a subscription using Apple ID
Option 1. If an error message pops up saying ‘Unable to purchase a subscription’, please follow the instructions below: Please update the app to the l...
Fri, 23 Oct, 2020 at 8:33 PM