Payments : Content Office

Payments

I’ve purchased subscription, but was charged a different amount of money from my card

• Some purchases might be grouped into a single charge, so if you don't recognize a charge, check your purchase history. You can also look for the recei...

Tue, 22 Nov, 2022 at 6:14 PM

App price doesn’t show up when I try to purchase

Please, change your payment method on your iPhone, iPad, or iPod touch • Open the Settings app. • Tap your name, then tap iTunes & App Store. ...

Tue, 22 Nov, 2022 at 6:16 PM

I’m having trouble purchasing a subscription using Apple ID

Option 1. If an error message pops up saying ‘Unable to purchase a subscription, please follow the instructions below: • Please update the app to th...

Tue, 22 Nov, 2022 at 6:18 PM

I have a subscription, but access to content is limited

Please ensure you do not exceed the allowed limits on your subscription plan.

Tue, 22 Nov, 2022 at 6:19 PM

Refund

Refund is provided through the App Store support service

Tue, 22 Nov, 2022 at 6:20 PM