Content Office
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Knowledge base
GETTING STARTED with Content Office
Instructions
8
Planning Instagram Feed Guide
Planning Instagram Stories Guide
Planning Instagram Reels Guide
How to Pin an Instagram Published / Planning post to the top of the feed
How to edit rubrics and ideas
View all 8
Teamwork
2
Teamwork Guide for Project Owner
Teamwork Guide for Invited Member
Troubleshooting
5
Troubles managing content: app crashes, content doesn’t load, screen freezes or some of the planned posts are not displayed
I’m unable to add post to Content Office
Incorrect content synchronization between devices
Posts are being duplicated
Error: ‘There is no user record corresponding to this identifier. The user may have deleted.’
INSTAGRAM Management
Publishing & Autoposting
4
How to manually publish a post, comment, Сarousel, Reels, Stories, Bio and Highlight
Instagram Auto-posting Guide
A Quick Guide to Setting Up Auto-posting
Error with posting to Instagram
Instagram Connection
14
Connect my Instagram Professional account with Content Office
Connect Instagram Fast Feed Preview
How to connect a Facebook Page to your Instagram
How to set up Facebook Page roles and access
How to update Instagram Business account connection with Content Office
View all 14
SUBSCRIPTION Management
Payments
5
I’ve purchased subscription, but was charged a different amount of money from my card
App price doesn’t show up when I try to purchase
I’m having trouble purchasing a subscription using Apple ID
I have a subscription, but access to content is limited
Refund
My subscription
6
Can I use the Content Office app for free?
All Content Office subscription plans
Subscription plan changes
How to activate bonus days
How to restore a subscription
View all 6
ACCOUNT Management
Account Settings
6
I’ve lost access to my Content Office account
What are the restrictions for installing Content Office
How to activate a guest account
How to log out from CO or Instagram account
How to delete your CO account
View all 6
Help Desk Software
by Freshdesk Support Desk
