Content Office
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Knowledge base
GENERAL Questions
Opportunities
7
Android version
Autoposting
How to change the language in the application
Featuring on the Inspiration section
Collaboration
See all 7 articles
SUBSCRIPTION Management
Payment
9
I’ve purchased a subscription, but it didn’t update
I’ve purchased subscription, but was charged a different amount of money from my card
I was using a commercial version, but my subscription got canceled.
App price doesn’t show up when I try to purchase
I’m having trouble purchasing a subscription using Apple ID
See all 9 articles
2.6. Current subscription plans
2
Current subscription plans
Free plan features
INSTAGRAM Management
Instagram account
4
I’m unable to add my Instagram account
How to remove an Instagram account from the app
How many Instagram accounts can I have in the app?
I’ve lost my Instagram password
Instagram posting
3
How to post Carousel on Instagram?
Error when posting to Instagram
Posts are being published to the wrong Instagram account.
CONTENT Management
Content troubles
7
I’m unable to add/save post to Content Plan
The post uploaded to Instagram is no longer displayed in Content Office
Gallery cover isn’t displayed correctly in the content.
Troubles managing content: app crashes, content doesn’t load, screen freezes.
Incorrect synchronisation between devices.
See all 7 articles
ACCOUNT Management
Account settings
6
I have forgotten my Content Office account email address
I’ve lost my Content Office account password
Account synchronisation: work in team or from multiple devices
How to leave the account in the application
Error:‘Thereis no user record corresponding to this identifier. The user may have deleted.’
See all 6 articles
Help Desk Software
by Freshdesk
