Content Office
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Knowledge base
GENERAL Questions
Opportunities
7
Android version
Autoposting
How to change the language in the application
Featuring on the Inspiration section
Collaboration
See all 7 articles
SUBSCRIPTION Management
Payment
9
I’ve purchased a subscription, but it didn’t update
I’ve purchased subscription, but was charged a different amount of money from my card
I was using a commercial version, but my subscription got canceled.
App price doesn’t show up when I try to purchase
I’m having trouble purchasing a subscription using Apple ID
See all 9 articles
2.6. Current subscription plans
2
Current subscription plans
Free plan features
INSTAGRAM Management
Instagram account
7
I’m unable to add my Instagram account
How to remove an Instagram account from the app
How many Instagram accounts can I have in the app?
I’ve lost my Instagram password
I’m unable to add my Instagram business account to Content Office
See all 7 articles
Instagram posting
5
How to post Carousel on Instagram?
Error when posting to Instagram
Posts are being published to the wrong Instagram account.
IGTV published post is no longer displayed
Published post from Instagram personal account is no longer displayed
CONTENT Management
Content troubles
9
I’m unable to add/save post to Content Plan
Published posts are being displayed twice in the content plan
Gallery cover isn’t displayed correctly in the content.
Troubles managing content: app crashes, content doesn’t load, screen freezes.
Incorrect synchronisation between devices.
See all 9 articles
ACCOUNT Management
Account settings
7
Family access
I have forgotten my Content Office account email address
I’ve lost my Content Office account password
Account synchronisation: work in team or from multiple devices
How to leave the account in the application
See all 7 articles
Help Desk Software
by Freshdesk
