Content Office
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Knowledge base
GENERAL Questions
Opportunities
8
Autoposting
How to use the ‘Refer a friend’ feature
Android version
Desktop version
How to change a language in the app
See all 8 articles
CONTENT Management
Content troubles
6
I’m unable to add/save post to Content Plan
Published posts are being displayed twice in the content plan
Troubles managing content: app crashes, content doesn’t load, screen freezes.
Incorrect synchronisation between devices.
Photos from old posts are being added to the Gallery on my device.
See all 6 articles
Tips
7
How to delete several posts at once
How to restore deleted and published posts
How to publish a comment on Instagram
Top-tips on how to plan Instagram Stories by using CO
How to post Stories to Instagram
See all 7 articles
INSTAGRAM Management
Instagram account
9
I’m unable to add my Instagram account
I’m unable to connect my Instagram Professional account to CO
How to remove an Instagram account from the app
How to add an Instagram Personal account to Content Office
How to add a Facebook Page to your Instagram
See all 9 articles
Instagram posting
6
Error when posting to Instagram
Published post on Instagram is no longer displayed
How to post a Carousel on Instagram?
IGTV published post is no longer displayed
Published post from Instagram personal account is no longer displayed
See all 6 articles
ACCOUNT Management
Account settings
6
I’ve lost my Content Office account password
How to activate a guest account
I have forgotten my Content Office account email address
How to log out from CO or Instagram account
How to delete your CO account
See all 6 articles
Account troubles
2
I don’t get posting reminders from Content Office
Error:‘Thereis no user record corresponding to this identifier. The user may have deleted.’
SUBSCRIPTION Management
Payment
8
I’ve purchased a subscription, but it didn’t update
I’ve purchased subscription, but was charged a different amount of money from my card
I was using a paid version, but my subscription got canceled.
App price doesn’t show up when I try to purchase
I’m having trouble purchasing a subscription using Apple ID
See all 8 articles
2.6. Current subscription plans
2
Current subscription plans
Free plan features
Project management
Teamwork
8
How many projects are allowed to create via CO
How to invite another member to collaborate on a project
How many members can be invited to collaborate on project
How to manage projects permissions to team members
How to manage permissions access to your Instagram account
See all 8 articles
Help Desk Software
by Freshdesk
