Troubleshooting
Content Office App Troubleshooting Instructions
➀ Make sure you have the latest version of the app installed on your device. ➁ Exit the app from the background mode and reopen it again. ➂ If the p...
Tue, 22 Nov, 2022 at 4:03 PM
• Make sure your subscription is activated: go to the Profile tab → Check the expiration date of your subscription plan. • Update the Content Office app...
Tue, 22 Nov, 2022 at 4:06 PM
➀ Make sure all devices have the latest version of the app. ➁ Check your internet connection on all devices. ➂ Ensure that the content has been load...
Tue, 22 Nov, 2022 at 4:09 PM
If you want to disable the request to remove duplicated published photos of the Carousel from the camera roll, open the Profile → Privacy → Disable the ‘Req...
Tue, 22 Nov, 2022 at 4:11 PM
• This error occurs when an incorrect email address has been input. Please use a different email address or sign in with Facebook or Apple. • If you hav...
Mon, 27 Mar, 2023 at 11:26 PM
When you’re trying to connect your Instagram account as Professional, it requires your to pass authorisation on Facebook. There are most common issues which...
Sat, 15 Jun, 2024 at 6:22 PM