Content troubles

IGTV published post is no longer displayed
Unfortunately, the Instagram app doesn’t support the possibility of displaying IGTV posts through third-party services yet. In the meantime, a temporary sol...
Fri, 23 Oct, 2020 at 7:56 PM
Troubles managing content: app crashes, content doesn’t load, screen freezes.
Make sure you have the latest version of the app installed on your device. Exit the app from the background mode and reopen it again. If the problem...
Tue, 25 Jun, 2019 at 9:47 PM
I don’t get posting reminders from Content Office
Make sure that you have enabled Content Office notifications in Settings. In Content Office, go to the Profile tab > Privacy > Turn on notificati...
Tue, 4 Aug, 2020 at 5:24 PM
Planning photos uploaded to CO is no longer displayed
Make sure you have the latest version of the app installed on your device. Update the Content Office app to the latest available version(You could check th...
Tue, 4 Aug, 2020 at 4:41 PM
Unable to add date and time to post.
• Ensure that Content Office notifications are allowed in the settings on your device: Open Settings app → Notifications → Find the Content Office app → All...
Fri, 23 Oct, 2020 at 7:55 PM
Photos from old posts are being added to the Gallery on my device.
Open 'Profile' tab > Settings > Turn off  ‘Automatically save to Gallery’.
Tue, 4 Aug, 2020 at 4:43 PM
Published posts are being displayed twice in the content plan
Please update to the latest version of the app. After posting to Instagram, go back to Content Office → Tap 'Finish' to move the post to Office ...
Tue, 10 Dec, 2019 at 3:48 PM
Incorrect content synchronization between devices
• Make sure all devices have the latest version of the app. • Check your internet connection on all devices • Ensure that the content has been loaded on a...
Fri, 23 Oct, 2020 at 8:00 PM
I’m unable to add/save post to Content Plan
Update the Content Office app to the latest available version; Log out of your current account. Open 'Profile' tab → Log out → Log out of Conten...
Tue, 4 Aug, 2020 at 4:46 PM
Is there a feature to preview posts between already posted on Instagram?
Using the Pin feature, you can Pin a post between already published posts on Instagram to preview the feed. However, there is no way to post new posts to t...
Fri, 23 Oct, 2020 at 7:59 PM